Enterprise Transformation | Cloud Migration | Financial Services Technology

Laura Palmore

Senior IT Program Manager

From Enterprise PM to Digital Practitioner — and Back

30+ Years of Enterprise Technology Leadership

Senior IT Program Manager with three decades of experience leading complex technology programs at Bank of America, Fiserv, and Union Bank — from $3M cloud transformations to post-acquisition integrations and infrastructure rollouts spanning thousands of locations. I’ve returned to enterprise program management, bringing both deep institutional experience and a current, practitioner-level understanding of modern technology.

Core Expertise

What I Deliver

Enterprise Program Delivery Leading cross-functional programs from charter through production — on time, on budget, with executive alignment at every stage.

Risk & Issue Management Surfacing risks early, managing dependencies, and keeping complex programs on track across business and technology teams.

Cloud & Infrastructure Transformation AWS cloud migrations, API-first architecture, CI/CD implementation, and large-scale infrastructure modernization.

Stakeholder & Executive Communication Aligning cross-functional teams, managing executive reporting, and driving decisions across business, architecture, and engineering.

Financial Services Technology Regulatory compliance platforms, ATM modernization, banking center infrastructure, and post-acquisition system integration.

AI & Digital Automation Applied experience building CRM, marketing automation, and AI-assisted workflow platforms in a live business environment.

Career Highlights

Enterprise Programs That Delivered

Bank of America Led ATM modernization program enabling rollout to 1,700+ locations — delivered on time within a $1.5M+ budget.

Union Bank Delivered $3M enterprise API-first and AWS cloud transformation modernizing integration across core banking platforms.

Fiserv Led post-acquisition integration charter and requirements phase following the First Data merger across large cross-functional stakeholder teams.

Let’s Connect

Available for Senior Program Manager & Director Engagements

Contract | Contract-to-Hire | Direct Placement | Atlanta Metro | Remote

[email protected] | 770-634-1033